LaunchPad for Jira Service Management

A working Assets structure.

Scan Jira Service Management, choose a proven model, and install structure without touching what already works.

Not the shipping UI

The product

From blank schema to usable structure.

LaunchPad separates the work into three clear decisions. Each has its own guide.

Understand your setup

Run a read-only scan, see what is missing, and review recommendations before making a change.

See how it works

Choose proven structure

Explore 13 operational service models, from a basic CMDB to enterprise IT and software assets.

Explore service models

Bring data in safely

Generate a guided workbook and validate every value against the live schema before import.

Open the Workbook guide
Proof

What LaunchPad reads on a live site.

In a live Jira Service Management scan, LaunchPad analysed 2 service desks, 4 projects, 50 request types, 123 custom fields and 272 request-type field references in around 8 seconds.

service desks read across 4 projects.
2
Live JSM scan
request types analysed, with their forms and fields.
50
Live JSM scan
custom fields mapped, across 272 request-type references.
123
Live JSM scan
to finish the scan, start to report.
8 sec
Live JSM scan

Workforce Management, Core, Basic CMDB and Enterprise IT CMDB came back as high-fit starting models, with repeated free-text fields flagged for structure. Live JSM scan

Inspect every relationship before install.

The service model library shows the object types, fields and relationships that will land in Assets.

Service Catalogue model showing its object types and relationships

Safe by construction.

Scan first, install additively, and keep every request-form change under your control.

Read-only first

The environment scan changes nothing. You see the result before choosing an action.

Additive install

LaunchPad adds structure. It does not overwrite, merge or repair existing objects.

Forge-native

The app runs inside your Atlassian tenant, with no customer data export.

Controlled changes

Request forms stay untouched until you apply the recommended configuration yourself.

Migration use case

Moving off ServiceNow?

Use a LaunchPad model as the destination, then validate exported data through the Workbook Engine. The data move remains under your control.

Simple pricing

$4.53

per user, per month

Free for up to 10 users.

LaunchPad

Start with a scan. Change nothing until you have seen the result.

Install LaunchPad from the Atlassian Marketplace. It is free for teams of up to 10 users.

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