LT.Solutions · Documentation

Find the right documentation.

Choose a product, unreleased application or implementation resource. Every published guide starts here.

Published documentation

Guides for applications you can use now.

Start with installation and configuration, then move into the product-specific reference material.

Live

Foundation and architecture

LaunchPad

for Jira Service Management

Scan Jira Service Management, choose from 13 proven service models, and install typed Jira Assets structure without changing what already works.

Open LaunchPad documentation

Free / Live

Knowledge and adoption

Second Chance

for Jira Service Management

After a request is submitted, surface matching articles from the connected Confluence knowledge base, ranked by confidence. Forge-native and read-only.

Open Second Chance documentation

Unreleased applications

Read the product boundary before release.

These products are built or in review. Their current guides explain what each product does without inventing unpublished setup detail.

Product family

LT Census

One family containing two built products with different capabilities and trust boundaries.

Built / Pre-release

Known-source connections

LT Census Connect

Runs inside Atlassian Forge

Known source → Census → Assets

Synchronises Apple Business Manager, Iru / Kandji and Zluri into Jira Service Management Assets.

Explore Connect

Built / Pre-release

Environment discovery

LT Census Discovery

Operated by LTS outside Atlassian

Environment → discovery → Census → Assets

A provider-neutral engine that discovers Google Cloud. AWS and Azure are not built.

Explore Discovery

Free

Reporting and analysis

Asset Sync

for Google Sheets™

Pull Jira Service Management Assets objects into Google Sheets as saved reports refreshed on demand. It reads from Assets and never writes back.

Open Asset Sync documentation

Methods and references

Two LaunchPad offers, clearly separated.

Playbooks package the implementation method. Enterprise is a distinct premium tier and governance reference.

Implementation methodNot released

LaunchPad Playbooks

Paid IP · By engagement

Self-guided implementation IP: discovery and workshop guides, decision logs, operating routines, templates and training paths for teams using LaunchPad.

Explore Playbooks

Premium subscriptionNot released

LaunchPad Enterprise

For Atlassian Premium customers

The NIST CSF 2.0-focused LaunchPad tier structures controls, evidence and scoped assets in Jira Assets. Framework-ready structure is not a compliance claim.

Open Enterprise reference

Documentation support

Can’t find what you need?

Ask about onboarding, an implementation engagement, or a requirement the current guides do not cover.

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